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Epsom NH News

November 4, 2015

The Suncook Valley Sun News Archive is Maintained by Modern Concepts. We are NOT affliated in any way with the Suncook Valley Sun Newspaper.



 

VETERANS: Please join Elwood O. Wells American Legion Post 112, Epsom, NH in a celebration of Veteran’s Day Wednesday November 11, 2015 8AM - 10 AM, at the Legion Hall on Short Falls Rd. in Epsom (off Route 28 South near Webster Park).  Coffee, donuts, juice, assorted baked goods, and comradery will be served.  We hope to see you there!

 


 

CHRISTMAS BAZAAR

 

The OLOL/St. Joseph’s Women’s Club will be having their annual Christmas Bazaar on Saturday, 11/7/15 in the Parish Hall in Northwood (located next door to the Northwood Town Hall) from 9:00 AM-2:00 PM). There will be craft items, knitted goods, baked goods, raffle items, a white elephant table with new and slightly used items, and a jewelry corner with great Christmas ideas. You will find our famous cookie walk and a luncheon to enjoy while you shop.

 


 

The Davis Fuels Story

By Meggin Dail

Epsom davis family.jpg

The Davis family, Stacy, Rick, Nathan, Cody

 

Started in 1997 by Paul and Carolyn Davis of Epsom, NH, the name “Davis Fuels of Epsom” has become synonymous with great customer service. After working for Agway for several years Paul decided it was time to start his own company, a company that was by the little guy for the little guy. He had no idea at the time how that customer base would grow. Don’t let the name fool you, just because it includes the words “of Epsom” Davis Fuels goes out of their way to serve a 20 mile radius of their own home town.

 

 The Davis “boys”;  Andy and Rick have worked for Paul over the years. The Davis brothers number four but many customers believe Joel Dail, who has worked for the company almost as long as Rick has, to be one of the Davis boys as well, which doesn’t bother him in the least.

 

 Six years ago when it came time for Paul and Carolyn Davis to enjoy their retirement, Rick Davis, owner of 5 D’s Heating at the time while still working for his dad, took over the family business and kept up the tradition encouraging two of his sons, Nathan and Cody to join. The transition was an easy one since Rick’s wife, Stacy, who was no stranger to family business since her family owned Hudson’s Fireside Restaurant in Northwood, had begun manning the office already. Again, they kept it all in the family.

 

 When any business changes hands there are always things the successor wants to do differently. In this case Rick’s experience in furnace installation, repair and maintenance was a big bonus to the company. He added 24 hour emergency service and two years ago to keep up with supply and demand, he added a propane truck to the fleet, making Davis Fuels of Epsom a full-service company.

 

“It’s what keeps us the ‘down home’ business with a personality. Everybody knows us and we’re all friends. When you call Davis Fuels, we don’t ask your account number, we know your name.” Davis Fuels and their customers are so close that when it came time for Rick to do his Christmas shopping last year, a few of his customers helped him out and Stacy was thrilled. “He is sometimes on the road so late because everyone wants to talk to him and sometimes they’ve even been known to feed him a meatloaf dinner.”

 

After many years together already, Rick and Stacy decided to tie the knot in 2014. Again, another easy transition, the two were made for each other and had a big family country wedding in their own backyard. 

 

When I asked what makes Davis Fuels of Epsom so different from the other companies out there, Stacy replied, “the girl in the office.” Stacy is “the girl in the office.” 

 

“But seriously,” she says, “ when people know they’re talking to me, the same person they talked to yesterday, last month or the year before, it’s comforting that I know the history of the account, you don’t need to be handed off to some other representative. It’s part of the great customer service we provide.” That and they make every effort, even in the worst snowstorms, to deliver the first time. 

 

“Last winter was rough, I always encourage people whether on the phone or via Facebook to clear their fills. We know it can be hard enough to get out of your own driveway without trying to remember to snow blow or shovel a path for the oil guy, but Joel and Rick sure appreciate that path when you do. At one stop after a particularly bad storm Rick actually had to  jump over a snow bank and practically swim through the snow to the fill, sliding on his stomach to get there.” More than likely though, customers care about the well being of the Davis Fuels family as much as Davis Fuels cares about them.” While Stacy will remind you to continue to clear the fills for her drivers she also reminds you that, “You can keep the cookies and cocoa coming but just remember, most of the pumpkin bread and candy never actually make it back to the office to me, it’s eaten before they even get back!” Isn’t that just like family?

 


 


 

 











 
 

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